Remix Shakespeare Company’s Romeo & Juliet

All tickets are sold or issued by BOXOFFICE.lk, boxoffice agent for the Producer(the “Producer”) responsible for the event for which they are sold (the “Event”). All claims in respect of the Event are the sole responsibility of the Producer and BOXOFFICE.lk has no liability to you. However, for certain Events, BOXOFFICE.lk will be both Producer and ticket/box office agent and will be responsible as both Producer and ticket/box office agent. By ordering and/or purchasing tickets you agree, for yourself and for those for whom you are buying tickets or who hold tickets bought by you (you and each such person being a “Ticket Holder”), to be bound by these Conditions of Sale (“Conditions”):

Tickets may be used by the Ticket Holder only to gain admission to the relevant Event and not for any other purpose. All tickets, whether purchased or complimentary, may not without the prior written consent of BOXOFFICE.lk and the Producer, be resold or offered for resale at a premium or otherwise (whether by on-line auction sites or otherwise) or be used for or in connection with advertising, promotion or other commercial purposes (including without limitation competitions and trade promotions) or to enhance the demand for other goods or services, either by the original buyer or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission. Entry may be refused if a ticket is damaged, defaced, forged or copied in any way or is not bought from the BOXOFFICE.lk Box Office or other authorized point of sale.

The Producer may add, withdraw, reschedule or vary advertised programmes, prices, venues, seating arrangements or audience capacity.

The Producer may postpone, cancel, interrupt or stop an Event due to adverse weather, dangerous situations, or any other cause beyond its reasonable control which may require such measures.

A refund or exchange on any ticket will only be made if an Event is postponed or cancelled by the Producer. If a refund is made, BOXOFFICE.lk may, to the extent permitted by law and agreed with the Producer, retain any fee it has charged. Neither BOXOFFICE.lk nor the Producer shall be payable for any costs incurred by the Ticket Holder over and above the ticket price. The following conditions shall apply to all refunds made by BOXOFFICE.lk on behalf of Producer:

Tickets purchased via credit cards will be refunded by automatic credit within 21 days of such refund being processed to the credit card accounts originally used to purchase the tickets. If such credit card accounts are no longer valid, no automatic refunds will be made and Condition (5) below shall apply;

Tickets purchased through BOXOFFICE.lk’s Box Office using payments other than credit cards shall be refunded in cash and refunds will have to be claimed at such Box Office during normal operating hours. Ticket holders must produce the full stub of the original tickets in good condition to claim refunds. The identity of the person receiving the refunds may be recorded by BOXOFFICE.lk Customer Service Officers.

For the avoidance of doubt, complementary tickets shall not be eligible for refunds or exchange.

The right of admission to the Event is reserved to the Producer. In addition, all Ticket Holders are subject to BOXOFFICE.lk’ Conditions of Entry, available at www.boxoffice.lk or on request. Late arrival may result in non-admittance until a suitable break in the programme for the Event, as determined by the Producer.

The Producer or BOXOFFICE.lk may refuse admission to or evict anyone, without refund or compensation, whose conduct is disorderly or inappropriate or who in the Producer’s opinion or BOXOFFICE.lk opinion may be a threat to security or to the enjoyment of the Event by others.

Travel to or from an Event is the sole responsibility of the Ticket Holder. Refunds or exchanges will not be made as a result of the alteration, late arrival, unavailability, postponement or cancellation of any travel services, whether by land, air, sea or any other means.

BOXOFFICE.lk or the Producer may charge a fee for replacing tickets. BOXOFFICE.lk or the Producer may refuse to replace tickets for Events where seating is not allocated (general admission tickets) or if it cannot verify customer details. Full customer details and account numbers must be provided to replace tickets.

Photography of any kind or video or sound recording is not permitted at or inside the venue for an Event, unless previously authorized in writing by the Producer and BOXOFFICE.lk, and the Producer or BOXOFFICE.lk may refuse entry to any Ticket Holder in possession of a device capable of such recording. The Producer or BOXOFFICE.lk may broadcast or telecast any Event and may use the Ticket Holder’s image or likeness in any live or recorded video, photography or image.

Persons attending an Event do so entirely at their own risk. The Ticket Holder voluntarily assumes all risks and danger incidental to the Event whether occurring before, during or after the Event, and neither the Producer nor BOXOFFICE.lk is responsible for any loss, accident or damage suffered, and accepts no responsibility whatsoever for any loss, damage, injury or death so caused.

The Ticket Holder assumes all risks and liability for any medical conditions associated with attending an Event. The Producer and BOXOFFICE shall bear no liability for any personal injuries, health problems or death sustained at an Event directly or indirectly resulting from any existing medical condition of the Ticket Holder.

Persons under 18 years of age should seek parental consent before buying tickets or merchandise from the Producer’s or BOXOFFICE.lk’ website. By carrying out a transaction on such a website, you certify that you are at least 18 years of age and you understand and accept these Conditions without reservation.